Ninjora

Support

Need help with your account, a bug, a payment, or anything else in Ninjora? We are a small independent team and we read every message. Reach us through any of the channels below and we will get back to you as soon as we can.

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Email
Best for account issues, deletion requests, and anything private. We usually reply within a couple of days.
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Discord
Fastest way to reach us and the community. Post in the help channel and a team member or a fellow player can jump in.
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Community Forums
Search for an answer or start a thread. Good for longer bug reports and feedback others can weigh in on.

Reporting a bug

To help us fix an issue quickly, it helps a lot if you include:

  • Your in game character name.
  • What you were doing when it happened, and what you expected instead.
  • Whether you were on the website version or the desktop app.
  • A screenshot if you have one.

Account and privacy requests

To delete your account, get a copy of your data, or ask a privacy question, email us at support@ninjora.com and include your username. You can read the full Privacy Policy for details on what we store and how deletion works.